BIOME OFFICIAL WEBSITE
RETURN & REFUND
RETURN AND REFUND POLICY
Please read our policy below for further details and information.
- The return or exchange of a purchased item must be made within 30 days from date of purchase from Biome online store (www.biome.com.my)
- Product(s) can be returned for exchange or refund, provided the product(s) is returned in new and original condition with original product packaging.
- Product(s) sold at mark down prices due to promotion cannot be returned.
- Please email us firstname.lastname@example.org for assistance and our Customer Service personnel will get back to you within 2 full working day for immediate refund for repurchase shall the request falls under non- working day.
- Once approved, your refund will be processed and a coupon code in the form of e-gift certificate will be processed so that the amount reflects to the money and it will be credited back to your credit card/debit card.